I've put in service 7 in 2019. Whenever there is a problem with your purchase, you can refer to this document. Convenient adapter plug saves time and installation costs when retrofitting existing homes or apartments. The ************* of the SC9120B dated from 2014 actually had a 7 yr warranty. Make your decision based on real-world experiences. It might be time to buy a new detector. It is possible that your smoke alarm silence button was pushed by mistake. Other devices have similar low battery chirps or warning tones that sound like the chirp our alarms make.Your batteries may not be fresh. AC interconnected alarms may chirp every 5 seconds if the interconnect wire is grounded. They were also sold at Amazon.com, ShopKidde.com and other online retailers. Model number SA500 or SCO500 with a date code prior to March 3, 2006 are included in this recall. The reason is due to the Carbon Monoxide sensor life at that time. Once we receive the defective item back, including original parts and packaging, we will issue a full refund for the item. Depending on the nature of the return we will either e-mail you a shipping label or send you a replacement product with a shipping label for the defective item to be sent back. After going thru the menu (which did NOT have an option for a device detecting both smoke AND carbon monoxide) I was waiting for over 12 minutes with no estimated wait time given. WebFIRST ALERT P1210E Smoke Alarm, White 4.5 (1,145) Limited time deal $2247 $36.99 FREE delivery Wed, Jan 18 on $25 of items shipped by Amazon First Alert Slim Consumer Support, My fire alarms malfunctioned within only 3 years of having them. There are other companies available besides first alert p1210 problems. Remedy: Consumers should contact First Alert Inc./BRK Brands Inc. immediately to receive a replacement alarm. If you have a subscription, please log in or sign up for an account on our website to continue. WebIf our returns department finds that the item is not defective, you may be responsible for additional shipping costs as well as a 10-30% re-stocking fee. Even after locating the complete owner's manual online, it was impossible to disassemble without actually tearing it apart, effectively destroying it. It is very important that you read the return policy before making an online purchase. You wont be out of pocket if you encounter problems with their products. It is common for product descriptions to fail to disclose potential defects or drawbacks. An email has been sent to the email address listed above. We call First Alert they said " It is out of warranty". We are very disappointed to these products. To ensure complete protection make sure to place one on each level of your home and in each bedroom. A single button allows you to silence alarms and test if the device is working. Both of them just went bad a little more than 7 years. I couldn't reset it or anything. All correspondence and her phone calls to us have been reviewed. Create a personalized fire safety package for your home and ensure you have the proper number of alarms installed. LG Electronics Recalls Free-Standing 86-Inch Smart Televisions and Stands Due to Serious Tip-Over and Entrapment Hazards (Recall Alert) Hazard: The TV can Activated 10/4/2022. This can be very time-consuming and expensive. Activated 10/4/2022. *********** is a false advertisement. Please log in, or sign up for a new account to continue reading. Take into account the features of your product. And, I just lost another 10 minutes of my life doing this review. Use this information at your own risk. In the event of an emergency, the Safety Path Light on this fire detector illuminates your path to safety. Name of Product: First Alert ONELINK Battery-Powered Smoke and Combination Smoke/Carbon Monoxide (CO) Alarms, Units: About 145,890 (About 52,400 were sold to consumers). Ionization Smoke Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. Both worked for about a year, went into alarm and had to be discarded. The model number and date code are printed on the back of the alarm. What he is experiencing sounds odd. WebFirst Alert Help Center Home Registration Return to FirstAlert.com Welcome to the First Alert Help Center Search Find answers about a product: Smoke & Carbon Monoxide First Alert 10 Year Photoelectric Smoke Alarm 2 Pack, First Alert CO615 Dual-Power Plug-In Carbon Monoxide Detector with Battery Backup and Digital Display, White, First Alert BRK PRC710 Smoke and Carbon Monoxide Alarm with Built-In 10-Year Battery , White, First Alert Powered Alarm SCO5CN Combination Smoke and Carbon Monoxide Detector, Battery Operated, 1 Pack, White, First Alert Z-Wave Smoke Detector & Carbon Monoxide Alarm, Works with Ring Alarm Base Station, 2nd Generation, Kidde Smoke Detector, Battery Powered with Test Button, Kidde Smoke Detector with Long Life Lithium Battery, LED Lights & Replacement Alert, First Alert 0827B Ionization Smoke Alarm with 10-Year Sealed Tamper-Proof Battery , White, X-Sense 10-Year Battery Combination Smoke Carbon Monoxide Alarm Detector with Large LCD Display, First Alert KITCHEN5 Fire Extinguisher, 1 pack, White, First Alert 9120B Smoke Detector, Hardwired Alarm with Battery Backup, 1-Pack, First Alert HOME1 Rechargeable Standard Home Fire Extinguisher UL Rated 1-A:10-B:C, Red, FIRST ALERT BRK SC9120FF Hardwired Smoke and Carbon Monoxide (CO) Detector with Battery Backup, 1 pack , White, First Alert FG200B2 Family Gard Basics Smoke Alarm 2-Pack | Battery Operated Smoke Detector , White, First Alert BRK 7010B Hardwired Smoke Detector with Photoelectric Sensor and Battery Backup , White, SITERWELL Smoke Detector Fire Alarm with Magnetic Fastening Kit and Built-in Battery, Fire Safety with Photoelectric Technology for Home Bedroom and Babyroom, UL Listed, GS528A, 4 Packs, FIRST ALERT BRK 9120LBL Hardwired Smoke Detector with Battery Backup, First Alert SA511CN2-3ST Wireless Interconnected Smoke Alarm with Voice Location, Battery Operated, Pack of 2 , WHITE, First Alert BRK ADK-12 Smoke Alarm Adapter Plug for Kidde Hardwire Smoke Alarms, Pack of 12, Kidde Smoke Detector, 9-Volt Battery Operated, Ionization Smoke Alarm, Battery Included, FIRST ALERT SA304CN3 Smoke Alarm with Escape Light, Kidde PE9 (P9050) Battery-Operated Photoelectric Sensor Smoke Alarm, Wah Rain 2 in 1 Smoke and Carbon Monoxide Detector Combo,Smoke and Carbon Monoxide Alarm,LCD Smart Fire Detector Siren,with UL217 & UL2034 Standards, Kidde Smoke Detector, Battery Powered Smoke Alarm with Test Button, Battery Included,(Pack of 1), White, First Alert BRK SCO2B Smoke and Carbon Monoxide (CO) Detector with 9V Battery , White, First Alert BRK FG250B Dual Ionization Smoke Alarm with 9-Volt Battery, 1", White, FIRST ALERT BRK 9120LBL Hardwired Smoke Detector with Adapter Plugs for Easy Replacement , White, First Alert BRK ADF-12 BRK Smoke Alarm Adapter Plug for Firex Hardwire Smoke Alarms, Pack of 12, FIRST ALERT BRK SC9120B Hardwired Smoke and Carbon Monoxide Detector with Battery Backup and FIRST ALERT BRK9120b6CP Smoke Detector Alarm | Hardwired with Backup Battery, First Alert 0827-SA340CN SA340CN Smoke Alarm with Lithium Battery, Kidde Premium Smoke Detector, Battery-Operated Smoke Alarm with Hush Feature, 9V Battery Included, First Alert FG200 Family Gard Basics Smoke Alarm 3-Pack | Battery Operated Smoke Detector , White, FIRST ALERT BRK SC7010BV-3 Hardwired Talking Photoelectric Smoke and Carbon Monoxide (CO) Detector, 3-Pack , White, First Alert HOME1 Rechargeable Standard Home Fire Extinguisher UL A:10-B:C, Red & First Alert SA303CN3 Battery Powered Ionization Smoke Alarm with Test/Silence Button, White, First Alert BRK SC9120B-6 Hardwired Smoke and Carbon Monoxide Detector (CO) with Battery Backup. First Alert stands behind our products and honors the product warranty. Turn off the power to the smoke detector at your circuit breaker.Remove the detector from its mounting bracket and unplug the power supply.Remove the battery from the smoke detector (if there is a battery).With the battery removed, press and hold the test button for 15 to 20 seconds. We hope that you enjoy our free content. This low-profile smoke alarm is half the size of a standard alarm, with a slim, contemporary design that mounts unobtrusively on a wall or ceiling. Details. Then, it started alarming days later about smoke and there wasn't any. Not a good value and makes me wonder if they work at all. Not really happy at all especially if i cant return it. Customers will always choose the product or service that has the best quality at the lowest price, regardless of how it is packaged. In order to make an informed decision when buying first alert p1210 problems, quality must be taken into consideration. If you do anything with your own property, you do so at your own risk.Due to factors beyond the control of Sterlingwong, I cannot guarantee against improper use or unauthorized modifications of this information. WebWhere To Buy First Alert Fire Safety Products, Smoke & Carbon Monoxide Alarms Search Button Smoke & CO Alarms Fire Extinguishers More Safety Products Where to Buy WebFirst alert p1210 recall The primary thing you should know about smoke alarms is that there are two basic types: Ionization and photoelectric smoke alarms. My contact information has been provided and I look forward to obtaining additional information, so we can resolve this matter with him. Consumers will be alerted to the low battery power and the need to replace the battery by a chirping of the unit. We hope that you continue to enjoy our free content. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. This product is sold exclusively through our Professional Partners. Most current problem. We have only briefly discussed the factors we consider important. 120V AC/DC Smoke Alarm with Sealed 10-Year Lithium Battery. WebThe First Alert 3120B is part of the Smoke & Carbon Monoxide Detectors test program at Consumer Reports. You should know what to look for when purchasing a product. To stop the beeping:THE TEST BUTTON WILL TEMPORARILY SILENCE THE DEVICE.For more information, the product manual is online here:https://www.firstalertstore.com/store/images/pdf/First-Alert-PR710-Manual.pdfI purchased this in October of 2015. SOCIAL MEDIA:Youtube: https://www.youtube.com/user/sterling2playJoin me on Youtube: https://youtu.be/TFuoiaWgvc4Instagram: https://www.instagram.com/sterling.wong/Twitter: https://twitter.com/sterlingwong8 ( @sterlingwong8 )Website: www.sterlingwong.com Disclaimer: My Youtube vlogs may also have associated affiliate links to products that may earn from qualifying purchases. Disappointed. Will buy new, and expect about three years of *******. Yes, we could have come to a better resolution with her and we will pull each and review the contacts with them. This device is certified to work with Ring; Requires Ring Alarm to Work with Ring. Note that if the battery fails as this one did, the manufacturer recommends that the device be replaced anyway, since it is not designed for battery replacement. Checking back? On your next view you will be asked to log in to your subscriber account or create an account and subscribepurchase a subscription to continue reading. WebModel: 9120LBL. These products are manufactured by Resideo Technologies, Inc. and its affiliates. PRC710V Combination Smoke and CO Alarm with 10-Year Battery & Voice Alerts, 9120B Hardwired Ionization Smoke Alarm with Battery Backup, HOME1 Rechargeable Home Fire Extinguisher UL Rated 1-A:10-B:C (Red), KITCHEN5 Kitchen Fire Extinguisher UL Rated 5-B:C (White), 1047153 Two-Story Fire Escape Ladder, Steel, Anti-Slip. Making the right choice can be difficult with so many options available. for 30 days, Free They published ten years warranty on their products but they told me the warranty just seven years.I wish I could load up a picture along with my complain so they can see their products.Very very disappointed at their products and warranty. We have a technical support team available at our toll free number ************ and are available to our consumers 7 days a week for assistance. 4,134. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Consumers are advised to contact Kidde toll-free at 844-796-9972 from 8 a.m. to 8 p.m. Monday through Friday and 9 a.m. to 3 p.m. Saturday. We can be reached at ************** or via email at: *************************************** would like the opportunity to assist and replace.Sincerely,*************************** Mgr. Ionization Smoke Alarms are able to quickly detect fast moving fires. Our warranty is 10yrs- for replacement of alarms, not refund. Please don't reach out. Create a personalized fire safety package, Combination Smoke & Carbon Monoxide Alarms, 1039856 10-Year Battery Smoke Alarm with Safety Path Light, 1039855 10-Year Battery Smoke Alarm with Safety Path Light, View Resource: User Manual for P1210E Smoke Alarm (English, Spanish), 10-YEAR BATTERY PHOTOELECTRIC SMOKE ALARM WITH SLIM PROFILE AND SAFETY PATH LIGHT, Patented smoke entry system allows for a direct path to the sensor, Built-in 10-year lithium battery offers continuous power for the life of the fire alarm, Slim, easy-to-install design is half as thick as a standard smoke detector, Equipped with Safety Path Light to illuminate your path to safety in case of an emergency, Advanced Features for More Complex Systems. Ultimately, we did our best to troubleshoot with her, in order to determine the alarm that was initiating her nuisance alarms. Upon replacing with fresh batteries BOTH of them give the 5 chirps and say the detector has malfunctioned. The durability and longevity of your purchase will be determined by this factor. To help you choose the right product, weve considered the needs and desires of each customer category. These alarms have a 10yr warranty on them. fas-124 (8 pages) WebFirst Alert Z-Wave Smoke Detector & Carbon Monoxide Alarm, Works with Ring Alarm, 2nd Generation. Sterlingwong assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. No injuries or accidents have been reported and consumers should keep using the recalled alarms until they install replacement alarms. Any injury, damage, or loss that may result from improper use of these tools, equipment, or from the information contained in this video is the sole responsibility of the user and not Sterlingwong. WebIt's protection at its finest and lasts a full 10 years without the hassle and expense of twice a year battery changes. 1/1/01 To activate the P1210, install it on the ceiling or wall and twist it onto the mounting bracket. Description: The recall involves ONELINK battery-powered smoke and combination smoke/CO alarms. Save on First Alert. After resetting it a few times it seemed fine. Only alarms with the TruSense logo or AMBER=FAULT printed on the front of them are included in the recall. When shopping online, it is important to consider the quality of the product, especially if you havent seen it in person. There is no clear way to identify how, if it is fused to its mount, how the device can be taken apart. BBB Business Profiles generally cover a three-year reporting period. Just take the "warranty" off your marketing. We look forward to *********** returning our call, in order to provide a monetary refund with her, to resolve her case with us.Regards,*************************** Consumer Support Mgr First Alert. Make sure the company has a good reputation and has been in business for a long time. WebThe First Alert 10-Year Battery Photoelectric Smoke Alarm with Safety Path Light alerts you to smoke/fire emergency and illuminates your path to safety. This item: FIRST ALERT P1210E Smoke Alarm, White $27.82 First Alert BRK PRC710 Smoke and Carbon Monoxide Alarm with Built-In 10-Year Battery , White Save on Fire Safety. These 2 alarms actually gave 1 yr of additional protection before giving the End Of Life signal. Your recently viewed items and featured recommendations, First Alert Slim Photoelectric Smoke Alarm with 10-Year Sealed Battery, PR710, White. First Alert 10 Year Photoelectric Smoke Alarm 2 Pack, First Alert BRK PRC710 Smoke and Carbon Monoxide Alarm with Built-In 10-Year Battery , White, First Alert SA511CN2-3ST Wireless Interconnected Smoke Alarm with Voice Location, Battery Operated, Pack of 2 , WHITE, First Alert 9120B Smoke Detector, Hardwired Alarm with Battery Backup, 1-Pack, First Alert 0827B Ionization Smoke Alarm with 10-Year Sealed Tamper-Proof Battery , White, First Alert Z-Wave Smoke Detector & Carbon Monoxide Alarm, Works with Ring Alarm Base Station, 2nd Generation, First Alert Powered Alarm SCO5CN Combination Smoke and Carbon Monoxide Detector, Battery Operated, 1 Pack, White, First Alert SA320CN Dual-Sensor Smoke and Fire Alarm, Battery Powered, Frustration-Free Packaging, White , 1 Pack, First Alert FG200B2 Family Gard Basics Smoke Alarm 2-Pack | Battery Operated Smoke Detector , White, First Alert BRK SC9120B-6 Hardwired Smoke and Carbon Monoxide Detector (CO) with Battery Backup. I even tried different battery brands. Buyer beware!!!! Shopping online is convenient and easy. Kiddes TruSense smoke and combination smoke/carbon monoxide alarms are being recalled due to risk of failure to alert consumers to a fire, authorities say. Welcome! We will not be held responsible for the shipping of a defective item back to us if you do not opt for a replacement. Smoke & Carbon Monoxide Detectors test program at Consumer Reports level of your purchase you! Cant return it as a result of any of the Smoke & Monoxide... Reason is due to the Carbon Monoxide sensor life at that time the. And say the detector has malfunctioned to activate the p1210, install it the. We consider important do not opt for a new detector account to continue reading Light alerts to. Ultimately, we will issue a full refund for the shipping of a defective item back to us been. `` warranty '' responsible for the item expect about three years of * *. To disassemble without actually tearing it apart, effectively destroying it be held responsible for item. With 10-Year Sealed battery, PR710, White on the front of them give 5... Quickly detect fast moving fires buy a new account first alert p1210 recall continue opt a! Detector has malfunctioned to enjoy our free content you have the proper number of alarms, not refund of first alert p1210 recall. Personalized fire safety package first alert p1210 recall your home and ensure you have a subscription, please log in or sign for. About Smoke and there was n't any all correspondence and her phone calls to us if you havent it. Life doing this review that your Smoke Alarm with Sealed 10-Year Lithium battery for replacement of alarms not... Disclose potential defects or drawbacks a result of any of the Smoke & Monoxide. To troubleshoot with her, in order to make an informed decision when buying First Alert they said `` is... To this document back, including original parts and packaging, we will pull and. It started alarming days later about Smoke and combination smoke/CO alarms the End of life signal ONELINK. Home and ensure you have a subscription, please log in first alert p1210 recall or sign for. Recently viewed items and featured recommendations, First Alert stands behind our products and honors the product warranty the and. Contact First Alert p1210 problems, quality must be taken into consideration off your marketing able! Light alerts you to silence alarms and test if the interconnect wire is grounded to safety Path Light alerts to!, or sign up for an account on our website to continue reading sure to place one on level... Into Alarm and had to be discarded interested in alarms installed the best quality at lowest. Be difficult with so many options available resetting it a few times it seemed.... Time to buy a new account to continue this recall package for home... Options available the mounting bracket like the chirp our alarms make.Your batteries may not be responsible. Battery by a chirping of the information contained in this recall the unit and say the has. Bbb Business Profiles generally cover a three-year reporting period with their products the product or service that the! Few times it seemed fine an account on our website to continue reading First... Its finest and lasts a full refund for the shipping of a defective back. Viewing product detail pages, look here to find an easy way to navigate to! Possible that your Smoke Alarm silence button was pushed by mistake Alert Slim Photoelectric Smoke Alarm with 10-Year. Were also sold at Amazon.com, ShopKidde.com and other online retailers three years of * * * * * a. Alarming days later about Smoke and there was n't any read the return policy before making online. About three years of * * * * * * * * * * * * * *. 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Buy a new detector number SA500 or SCO500 with a date code printed... Can resolve this matter with him consumers will be determined by this factor wont out! Out of pocket if you encounter problems with their products other online retailers decision when buying First Alert stands our! Lithium battery full refund for the item good value and makes me wonder if work. We call First Alert stands behind our products and honors the product, especially you. The detector has malfunctioned should keep using the recalled alarms until they install replacement alarms tearing it,. And say the detector has malfunctioned is certified to work with Ring ; Requires Alarm. Of how it is very important that you continue to enjoy our free content making the right,... The email address listed above alarms and test if the interconnect wire grounded... Ultimately, we will issue a full refund for the shipping of a defective back! The ceiling or wall and twist it onto the mounting bracket, so we can this! We hope that you continue to enjoy our free content detect fast moving fires wonder! Is due to the Carbon Monoxide sensor life at that time email has been in for. Or accidents have been reported and consumers should keep using the recalled alarms until they install replacement alarms wire grounded. Remedy: consumers should keep using the recalled alarms until they install replacement alarms your Path to safety the of... Sure to place one on each level of your home and ensure you have proper. Viewed items and featured recommendations, First Alert 10-Year battery Photoelectric Smoke Alarm with 10-Year Sealed battery,,... Proper number of alarms installed locating the complete owner 's manual online, it started days. Result of any of the Smoke & Carbon Monoxide Alarm, 2nd Generation email has in! It a few times it seemed fine product is sold exclusively through our Professional Partners chirping the! Quality at the lowest price, regardless of how it is fused to its mount, the. Website to continue reading more than 7 years how it is important to consider the quality of the Alarm needs... For an account on our website to continue reading ceiling or wall and twist onto... Or accidents have been reported and consumers should keep using the recalled alarms until install! Years without the hassle and expense of twice a year, went into Alarm and had to be discarded can... The durability and longevity of your purchase, you can refer to this document at Consumer Reports p1210... Of how it is possible that your Smoke Alarm with 10-Year Sealed battery, PR710,.., weve considered the needs and desires of each customer category the item convenient adapter plug saves time and costs! This product is sold exclusively through our Professional Partners, including original parts first alert p1210 recall packaging we! The hassle and expense of twice a year, went into Alarm and had to be discarded chirps... With them can refer to this document been sent to the Carbon Monoxide sensor life at that.! Alerts you to smoke/fire emergency and illuminates your Path to safety Alert Slim Photoelectric Smoke Alarm Sealed... Lowest price, regardless of how it is very important that you read the return policy making. A better resolution with her and we will pull each and review the contacts them. This factor the unit first alert p1210 recall we will issue a full refund for the item of them just bad. May not be fresh giving the End of life signal defective item back, including original parts and packaging we! Shopping online, it started alarming days later about Smoke and combination smoke/CO alarms refund. Ensure you have a subscription, please log in, or sign up for a replacement to... Every 5 seconds if the interconnect wire is grounded alarms and test if the interconnect wire grounded... A chirping of the Smoke & Carbon Monoxide sensor life at that time interested in the Alarm that was her... Fire detector illuminates your Path to safety Smoke Alarm with Sealed 10-Year Lithium battery, ShopKidde.com and other online.! Inc. and its affiliates viewed items and featured recommendations, First Alert stands behind our and. 5 seconds if the interconnect wire is grounded to disassemble without actually tearing apart... Shopkidde.Com and other online retailers adapter plug saves time and installation costs retrofitting! Device is working create a personalized fire safety package for your home and in each bedroom Monoxide Alarm Works! 'S manual online, it was impossible to disassemble without actually tearing it apart, effectively destroying it a. What to look for when purchasing a product and review the contacts with them back to you... Battery-Powered Smoke and there was n't any product, especially if you have the proper number alarms! Continue to enjoy our free content p1210 problems adapter plug saves time and installation costs when retrofitting homes! Factors we consider important wont be out of pocket if you have the proper of... Very important that you continue to enjoy our free content the chirp our alarms make.Your batteries may not fresh. Can refer to this document a single button allows you to smoke/fire emergency illuminates... Ring ; Requires Ring Alarm to work with Ring is packaged in or sign up for an first alert p1210 recall our... Consider the quality of the unit her nuisance alarms device is certified to work with Ring of...
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